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Client

UCC

Type of design

Creative re-launch

Brief

  • To creatively re-launch UCC with the aim of improving engagement with current and new customers.

About

"We eat, sleep, love and drink coffee. We understand every small but important detail that goes in to brewing a great coffee and delivering an extraordinary coffee experience. We’ve used this knowledge to create a market-leading total coffee solution, to help our customers be outstanding in a fiercely competitive market."

Breakdown

Users

  • Male & Female
  • Aged 21 and up
  • Mixed income levels

User Insights

  • Since coffee is seen as a necessity by the vast majority, our branding tactics had to be focused on setting the brand apart from the rest.

Action

  • We wanted to create a new identity for the brand that appeals to a wide variety of the population.
  • The material has to be simple and easy to understand.
  • We need to include the awards and certificates that UCC has to show that they are a step above the rest.

Culture

  • Friendly
  • Giving back to communities
  • Fair
  • Natural

Customer

  • All Ages
  • Majority aged 20-50
  • Busy
  • Working

Tone of Voice

  • Warm
  • Friendly
  • Professional
  • Caring
  • Fair

Feel

  • Relaxing
  • Exciting
  • Energizing
  • Fresh
  • Clean

Impact

  • Happy
  • Energized
  • Fresh
  • Ready
  • Empowered

X-Factor

  • "Committed to ethical practices and keeping our planet green."

Key Words

  • Professional
  • Fair
  • Exciting

Mockups

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